Shipping & Delivery

Eyeluver uses SKYNET and POS Malaysia as our courier company due to the realiability and efficiency of their services. Please read the Delivery Notes below to understand how shipping method is being allocated due to different locations.

Delivery Notes :

1. We subscribe to SKYNET/POS Express courier for our West Malaysia customers, where as POS Laju/POS Express will be selected for East Malaysia customers.
2. Eyeluver will send out the items on the following day (exclude non-working day) upon receiving the payment.
3. Both SKYNET and POS Malaysia only operate from Monday to Friday, hence no shipment will be send out during the weekends.
4. Kindly inform us if the items do not show up within the specific duration as mentioned.

SKYNET

• 1 to 3 days are required for delivery of goods to arrive (excluding non-working days)
• It is secure as recipient is required to sign for parcel/package upon receiving
• Items shipped in SKYNET standard packaging
• SKYNET is preferred as the courier company for any West Malaysia buyer
• Location of the parcel/package and posting date can be tracked using SKYNET Tracking System

Pos Laju Malaysia

• 1 to 3 days are required for delivery of goods to arrive (excluding non-working days)
• It is secure compared to Normal Post as recipient is required to sign for parcel/package upon receiving
• Location of the parcel/package and posting date can be tracked using POS Malaysia Tracking System

Pos Express Malaysia

• 1 to 3 days are required for delivery of goods to arrive (excluding non-working days)
• It is less secure compared to PosLaju as recipient is not required to sign for parcel/package upon receiving
• Price is slightly cheaper if compared to PosLaju and Skynet.
• For customer do not specify other postage method, we will courier your orders by Pos Express.
• Location of the parcel/package and posting date can be tracked using POS Malaysia Tracking System